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Tag:
Optimum
Wyckoff-Franklin Lakes
Police & Fire
Veteran Responder Charged With Torching Service Vans At Bergen Optimum Store
A veteran firefighter from Passaic County torched two Optimum service vans behind the company’s Oakland store, said authorities who arrested him on Thursday. Randy S. McMaster Jr., 42, of Bloomingdale, intentionally set the fires that were reported behind the Potash Road store at 3:15 p.m. Oct. 19, Bergen County Prosecutor Mark Musella said. The blazes were quickly suppressed, leaving both service vehicles with fire and smoke damage, before emergency responders arrived, the prosecutor said following McMasters's arrest on Nov. 16. A father of two, McMaster lives in the Waterfall Village off…
Pascack Valley
Police & Fire
DWI Driver From Waldwick Rams Parked Optimum Truck Near Rockland Line In Montvale: Police
A Waldwick woman was loaded when she plowed her car into the back of a parked utility truck in Montvale over the Labor Day weekend, authorities said. Sage Petersen, 27, was headed north on Chestnut Ridge Road toward Rockland County when her vehicle rammed an Optimum truck parked along the shoulder while a worker surveyed a pole just after midnight Saturday, Sept. 2, Montvale Police Lt. Chris Hawken said.The Optimum worker avoided injury when he jumped out of the way, the lieutenant said. The first officer at the scene "immediately detected the odor of alcohol as the driver was standing outs…
Ridgewood
Police & Fire
Falling Tree In Ridgewood Downs Transformer
A downed tree in Ridgewood on Monday knocked a transformer from a utility pole, yanked down wires, caused some area outages and generally proved to be a nuisance. Fortunately, no one was hurt. The tree on Grandview Circle toppled around noon Aug. 7 following the morning's heavy rains. It snagged the wires, which dislodged the transformer. The Grandview Circle tree toppled around noon Monday, Aug. 7, following the morning's heavy rains.Boyd A. Loving for DAILY VOICE Verizon, Optimum and PSE&G service was affected for a relatively small number of customers. Village police, firefigh…
Norwalk
Police & Fire
Massive Fairfield County Internet Outage: Duo Accused Of Cutting Fiber Optic Lines
Two people have been charged with cutting fiber optic lines which resulted in more than 40,000 customers with lost internet, TV, and phone service in Fairfield County. The incident took place in Norwalk on Friday, March 24 around 7:15 a.m. Norwalk officers responded to a report of damage to Optimum cable lines on Broad Street. Optimum personnel on the scene reported over 2000 fiber optic lines had been cut and as a result, over 40,000 customers had lost service, said Norwalk Deputy Police Chief Terrence Blake. The outages were mainly in Norwalk and New Canaan. Earlier repo…
Norwalk
News
New Update: Suspected Vandalism Causes Internet Outage For Thousands In Fairfield County
This story has been updated. Approximately 8,000 Optimum customers were left without internet because of "extensive damage" likely caused by a vandal, the company said. The company announced that some Fairfield County customers were without internet on Friday, March 24 due to a fiber cut by suspected vandalism. Service was estimated to be interrupted into Saturday, March 25, the company said. Optimum teams restored power to 99% of customers by around 8 p.m. on Friday, March 24, according to company spokesperson Janet Meahan. "We thank our crews for their hard work repairing th…
Suffolk NY
News
Cable Guy Helps Ghost Gun-Toting Bellport Man Flee From Officers, Police Say
A man who allegedly fled from police with help from a local cable contractor is now facing criminal charges in New York. Long Island resident Borndivine Intelligence Jackson, age 26, of Bellport, was formally indicted on weapons charges Friday, Oct. 28, in Suffolk County Court. Prosecutors said Jackson ran from Suffolk County Police officers in June 2022 during a search for a suspect in an unrelated shooting investigation in Shirley. During the search, police encountered Jackson in a deli parking lot on Neighborhood Road. At the time, he was in possession of a loaded gun, police said. Upo…
Pascack Valley
News
SUV Clips Pole And Rolls In Washington Township
An SUV clipped a utility pole and landed on its side in Washington Township, sending the driver to the hospital. The Toyota Highlander took down a sign, damaged an Optimum box and lost a wheel in the crash on East Glen Avenue just west of the Garden State Parkway shortly after 9:30 a.m. Friday, May 6. The driver got out herself and was taken to The Valley Hospital in Ridgewood with what appeared to be minor injuries, township Police Chief Rich Skinner said. Washington Township police, firefighters and the Volunteer Ambulance Corps responded along with Paramus firefighters. An Optimum …
Hackensack
News
Optimum Returns $2,000 Stolen From South Hackensack Customer By Fugitive 'Cable Guy'
UPDATE: A South Hackensack woman who police said had $2,000 stolen from her home by an ex-con working temporarily as a cable TV trainee is getting the cash back, courtesy of Optimum. "We apologize to our customer and are providing full restitution and credits for this experience," the company said in a statement. "This situation was in clear violation of all company policies and we are taking the appropriate steps to ensure it never happens again. Gabriel Figueroa, 23, of the Bronx was wanted by authorities in New Jersey and Virginia when he swiped the cash from the victim's home, Police Ca…
Hackensack
News
Authorities: South Hackensack PD Nabs Fugitive 'Cable Guy' Who Stole $2,000 From Resident
A fugitive wanted by authorities in New Jersey and Virginia stole $2,000 from a South Hackensack victim’s home after taking a temporary job as a tech trainee for a local cable company, authorities said. The 61-year-old victim told police that she discovered the money missing after a four-member crew from Optimum completed an installation job at her home, Capt. Robert Chinchar said. One was a technician and the three others were trainees – including Gabriel Figueroa, 23, of the Bronx, the captain said. Figueroa acted suspiciously while talking about “money problems” he was having, Chinchar …
Fair Lawn-Glen Rock
News
Fair Lawn PD Says String Wasn’t A Noose, 'Not A Deliberate Act'
UPDATE: Following a lengthy investigation, Fair Lawn police said Tuesday that a length of string found tied to a tree that took a disturbing shape this past weekend wasn't a noose but, rather, was an item used by contractors. "The rope in question was closer in size to twine (thinner than a shoe lace) that is regularly used by utility companies to either tie cables together or to pull new cables from pole to pole," Sgt. Brian Metzler said. "It appears that the twine, found tied to the tree, had been attached to twine found in the overhead cables," Metzler said. "It appeared that the porti…
Fair Lawn-Glen Rock
News
Homeowner: Fair Lawn String Wasn’t A Noose
UPDATE: The Fair Lawn woman who found a piece of string in a disturbing shape outside her home said it belonged to a utility company and wasn’t a noose. Police and firefighters “were able to locate a piece of string in the utility wires that matched [it],” Kelli McCloud’s said Monday. “Apparently, some moron with a utility company did it and failed to remove the rope." Authorities were still trying to determine exactly who that was and what company the person works for. A former Optimum executive told Daily Voice that telecommunication companies "use that kind of rope to pull the new fibe…
Fair Lawn-Glen Rock
News
Fair Lawn Mayor Insists Twisted Twine Tied To Tree Is A Noose
UPDATE: The Fair Lawn woman who found a piece of string in a disturbing shape outside her home said it belonged to a utility company and wasn’t a noose. Police and firefighters “were able to locate a piece of string in the utility wires that matched [it],” Kelli McCloud’s said Monday. “Apparently, some moron with a utility company did it and failed to remove the rope." Authorities were still trying to determine exactly who that was and what company the person works for. A former Optimum executive told Daily Voice that telecommunication companies "use that kind of rope to pull the new fiber…
Fair Lawn-Glen Rock
News
Police Say Twine Tied To Tree In Fair Lawn Doesn't Appear Suspicious, Mayor Not Buying It
A length of string with a loop found tied to a tree in Fair Lawn apparently was used by a utility company and doesn't appear to be a noose, as some had suspected, police said. "At this point, we do not believe this is a hate crime but a rope that was put up by a utility company (Verizon, Optimum, etc.) to help with utility wires that had been down in the area," Sgt. Brian Metzler said Sunday afternoon. "We have calls in with the utility companies and are awaiting responses," Metzler said. "This will be referred to our detective bureau either way." Resident Kelli McCloud of the borough's …
Fair Lawn-Glen Rock
News
Police Say Twine Tied To Tree In Fair Lawn Doesn't Appear Suspicious, Mayor Not Buying It
A length of string with a loop found tied to a tree in Fair Lawn apparently was used by a utility company and doesn't appear to be a noose, as some had suspected, police said. "At this point, we do not believe this is a hate crime but a rope that was put up by a utility company (Verizon, Optimum, etc.) to help with utility wires that had been down in the area," Sgt. Brian Metzler said Sunday afternoon. "We have calls in with the utility companies and are awaiting responses," Metzler said. "This will be referred to our detective bureau either way." Resident Kelli McCloud of the borough's …
Nassau
News
Isaias:
Pseg
To Forfeit $10M Incentive Bonus, Altice Could Also Face Penalties
PSEG Long Island’s response to Tropical Storm Isaias will cost the utility company millions as New York Gov. Andrew Cuomo threatens to revoke its license to operate. Cuomo announced that PSEG will forfeit nearly $10 million in incentive compensation following an investigation by the state’s Department of Public Service into New York utility companies’ responses to Isaias. Cuomo's office has also threatened to terminate PSEG’s contract with LIPA if “the investigation deems it appropriate.” PSEG was cited for a “failure of its outage management system, inaccurate communications, and problem…
Mount Pleasant
News
Isaias: Optimum Customers Will Get Credit For Lost Internet Service Following Storm
Optimum customers who lost internet service due to Tropical Storm Isaias will receive a credit, the company announced. "Tropical Storm Isaias was one of the most powerful storms to strike the Northeast in years and our crews have been working around the clock to repair damage and restore your service as power returns," the company said in a statement. "We appreciate your patience and will be providing a credit for the time that your Optimum service was not available when power was restored. "There is no need to request this credit, we will simply apply it to your account in the next s…
Mount Pleasant
Business
Isaias: Optimum Provides Outage Update
After receiving a cacophony of complaints from angry customers due to its response to Tropical Storm Isaias, Optimum has provided an update for residents still without service in the wake of the storm. Isaias shook the East Coast toppled trees and limbs onto power lines and utility poles, leaving hundreds of thousands in a lurch as they lost electricity and cellular services. In the days following the storm, there has been a bevy of complaints coming from power-provider and Internet/WiFi customers who are eager to get back to normal while still combating the COVID-19 crisis. Many have not…
Mount Pleasant
News
Isaias: Optimum Provides Update On Outage
After receiving a cacophony of complaints from angry customers due to its response to Tropical Storm Isaias, Optimum has provided an update for residents still without service in the wake of the storm. Isaias shook the East Coast toppled trees and limbs onto power lines and utility poles, leaving hundreds of thousands in a lurch as they lost electricity and cellular services. In the days following the storm, there has been a bevy of complaints coming from power-provider and Internet/WiFi customers who are eager to get back to normal while still combating the COVID-19 crisis. Many have not…
Hackensack
Police & Fire
Optimum Employee, 24, Hit By Car In Hackensack
An Optimum service tech was bleeding from the forehead and complaining of pain after she was struck by a car in Hackensack on Friday, authorities said. The 24-year-old victim was conscious after being struck by a 2018 Honda Civic driven by a 36-year-old Hackensack man in front of 10 Orchard Street around 8:30 a.m., city police Capt. Nicole Foley said. She was taken to Hackensack University Medical Center for treatment and further evaluation. No summonses were issued. ****** ALSO SEE: Hackensack police were investigating the discovery of a marijuana grow house in town. https://daily…
White Plains
Business
Verizon To Add News 12 After Ending Contract With RNN
FiOS1 News may soon be a thing of the past, but Verizon customers will still be able to get their hyperlocal news fix on cable after striking a deal to air Altice's News 12 beginning in November. News 12, which had previously been exclusively provided to Optimum customers, is coming to Verizon following the announcement of the shuttering of FiOS1 News, whose contract ends on Sunday, Nov. 15. “Starting in November, customers can enjoy content from the Altice News properties, including hyperlocal news from News 12 Networks, followed by content from i24NEWS and Cheddar in 2020," Verizon annou…
Darien
Police & Fire
String Of Cashed Fraudulent, Altered Checks Under Investigation In Darien
Authorities are currently investigating the cause behind a string of fraudulent and altered checks that were cashed in Darien between Tuesday, Jan. 22 and Friday, Jan. 25. On Wednesday, Jan. 23, the complainant stated that she dropped off four outgoing checks into the post office depository two days earlier. She received a notification from her bank stating that fraudulent activity was suspected. She then discovered that a check that was originally written to Optimum for $233.32 had been changed and deposited in the amount of $4,989.03. On Thursday, Jan. 24, the complainant said that she pu…
Ridgewood
Police & Fire
Police: Ridgewood Woman Strands Utility Worker Mid-Air In Bucket
A Ridgewood woman upset with a cable company worker hopped into the cab of an Optimum truck and cut the power to a utility bucket, leaving him hanging in mid-air, police said. Elena Gerlihman, 59, then “removed utility property from the truck and walked away,” Capt. William Amoruso said. Responding officers found the worker stranded in the bucket near Gerlihman’s home at East Ridgewood and South Pleasant avenues, Amoruso said. They arrested Gerlihman on charges of harassment, false imprisonment, disorderly conduct and criminal trespassing, then released her pending a court date.
